Briefly in English

Customer service

If you have any questions, please contact us by phone or e-mail: phone 08 558 43800, available on Mon–Fri 9.00–13.00. Customer service e-mail:

Our customer services are only available by phone, e-mail or via electronic forms and the Vesitili service. However, if necessary, you can reserve a service appointment for yourself by calling the phone number 08 558 43800 during service hours.


Oulu Waterworks is a company operating as a water supply plant as intended in the Finnish Act on Water Services.


Price lists

Price list 2023 (PDF)

Service price list 2023 (PDF)

Online services

Submit your water meter reading (in Finnish)

Change of ownership (in Finnish)

Feedback and enquiries (in Finnish)